Our service philosophy is to develop long term customer relationships based on a quality of service that goes beyond our core cleaning functionality.

We need to ensure that other elements of our service delivery model reflect the quality of our cleaning in order to deliver the very best service experience to our clients. These key areas include the following:

• Health & Safety

• Sustainability and the environment

• Colleague training, development and welfare

• Account relationship management

• The provision of meaningful management information

• Supply chain management

• Finance and support functionality

• Electronic management systems

• Bespoke electronic auditing

• Time and attendance management

• Secure staff vetting and compliance

We cannot stand still and be complacent, we will always look for innovative, sustainable solutions for our customers that enhance our service model, deliver greater value and keep our customers at the forefront of industry developments.

We strive to utilise the latest industry technology, training methods and management and environmental practices which enable us to provide to our customers cleaning solutions that meets their day to day demands whilst balancing true cost efficiency in today’s challenging economic climate.

We are an ethical company dedicated to ensuring that we use only those resources required to achieve our legitimate business objectives, while doing what we can to conserve existing natural resources such as to ensure that there will be sufficient resources for future generations, while also contributing to our communities and the communities in which we and our suppliers and customers much live.

Our key sustainability objectives are:

• Develop, maintain and operate our resources in an environmentally responsible manner.

• Make a positive and commercially realistic contribution to improve the environment in which we operate.

• Ensure that the threat of pollution in any form from our activities is identified and eliminated or tightly monitored and controlled.

• Minimise our consumption of materials, fuel energy and water and to recycle as much as economically feasible.

• Eliminate or minimise any harmful effects of our activities upon employees, customers, neighbours and the public.

At Prime Clean we offer bespoke & innovative cleaning solutions for all of our clients. Our focus and commitment is delivering service excellence with our business ethos being shaped by strong family value.

Prime Clean is a privately owned family business set up in 1992. We have a wealth of experience and a reputation for providing a discerning and personalised cleaning service to blue chip customers within London and the Home Counties.

Service excellence can only be achieved by listening to and understanding your needs and appreciating that a flexible approach is essential in today’s ever changing business environment.

We make sure that our employees are highly trained to the industry leading BICSc framework and feel motivated to meet your expectations and to fulfill our aspirations to be the best in the cleaning industry. We believe that our business is about long term mutually beneficial relationships with all our clients, no matter what size.